Home Principles Fairness and integrity 1.1 Fair marketing 1.2 Education and support 1.3 Fair pricing and fees 1.4 Fair trading and settlement Transparency 2.1 Fees and terms transparency 2.2 Disclosure Protection of client assets 3.1 Safekeeping of client assets 3.2 Insurance Responsible gold sourcing 4.1 High-integrity gold 4.2 Trustworthy suppliers 4.3 Environmental, Social and Governance criteria Regulatory compliance 5.1 Know Your Customer and Anti-Money Laundering controls 5.2 Adherence to regulations and local laws Commercial prudence 6.1 Adequate financial resources 6.2 Limited risk-taking 6.3 Wind-down planning Operational professionalism 7.1 Sound risk management 7.2 Physical security 7.3 Reliable information technology 7.4 Diligent outsourcing Specific Guidance 8 Bullion gold and numismatic coins 9 Gold investment jewellery 10 Managed gold products Guidance FAQs Downloads